Validity of questionnaire regarding job satisfaction among the workers in Misurata medical center: as important research tool in healthcare management and community medicine.

Authors

  • Khadija Ali Amer Nursing science department, faculty of health sciences, Misurata University Author
  • Muftah Abdulssalam Elbahloul Community and family medicine department, Research and consultation department, Faculty of medicine, Misurata University Author
  • Omar Salem Alhddad . Community and family medicine department, faculty of medicine, Misurata University Author
  • Salem Mohamed Rafa Shenaisheh Community and family medicine department, faculty of medicine, Misurata University Author
  • Osama H. Almajdoub Libyan medical research center Author

DOI:

https://doi.org/10.54361/LJM18-11

Keywords:

Validity, ; Questionnaire, job satisfaction, Misurata medical center

Abstract

Background and aim:  Having a high level of job satisfaction may increase the productivity and enhance the quality of healthcare services. The aim of this study was to assess the content validity and reliability of questionnaire regarding job satisfaction among healthcare workers in Misurata medical center. Methodology: A Cross-sectional study was conducted among 234 randomly selected healthcare workers working in Misurata medical center, Misurata, Libya. This study used a self-administrated questionnaire that takes approximately 15 minutes to complete and was generally well received by the respondent’s. The validation involved content validity and internal consistency for reliability. Results: A total of 300 questionnaires were distributed, returned 234 with 78% response rate. No items had an I-ICV score of ≤ 0. 6, therefore all the items for all the components in the questionnaire were considered eligible and retained. The universal agreement rates all the all items in the questionnaire was 0.66.Cronbach’s alpha coefficient, used to assess internal consistency. The total Cronbach’s alpha coefficient was 0.831; for staff relation, work factors, management, supervision and communication was 0.802, 0.845, 0.796, 0.834 and 0.742; respectively.Conclusions: The questionnaire on job satisfaction was valid and reliable with good items that enable its use for assessing job satisfaction among healthcare providers.

References

Spector PE. Job satisfaction: Application, assessment, causes, and consequences: Sage; 1997. DOI: https://doi.org/10.4135/9781452231549

Pitts D. Diversity management, job satisfaction, and performance: Evidence from US federal agencies. Public Administration Review. 2009;69(2):328-38. DOI: https://doi.org/10.1111/j.1540-6210.2008.01977.x

Franěk M, Večeřa J. Personal characteristics and job satisfaction. 2008.

Saari LM, Judge TA. Employee attitudes and job satisfaction. Human Resource Management: Published in Cooperation with the School of Business Administration, The University of Michigan and in alliance with the Society of Human Resources Management. 2004;43(4):395-407. DOI: https://doi.org/10.1002/hrm.20032

Zhang Y, LePine JA, Buckman BR, Wei F. It's not fair… or is it? The role of justice and leadership in explaining work stressor–job performance relationships. Academy of management journal. 2014;57(3):675-97. DOI: https://doi.org/10.5465/amj.2011.1110

Poulston JM. Working conditions in hospitality: Employees' views of the dissatisfactory hygiene factors. Journal of Quality Assurance in Hospitality & Tourism. 2009;10(1):23-43. DOI: https://doi.org/10.1080/15280080902716993

Locke EA, Sirota D, Wolfson AD. An experimental case study of the successes and failures of job enrichment in a government agency. Journal of Applied Psychology. 1976;61(6):701. DOI: https://doi.org/10.1037//0021-9010.61.6.701

Kreitner R, Kinicki A, Buelens M. Organizational Behaviour (second European edition). McGawHill, London. 2002.

Spector PE. Measurement of human service staff satisfaction: Development of the Job Satisfaction Survey. American journal of community psychology. 1985;13(6):693. DOI: https://doi.org/10.1007/BF00929796

Astrauskaite M, Vaitkevicius R, Perminas A. Job satisfaction survey: A confirmatory factor analysis based on secondary school teachers' sample. International Journal of Business and Management. 2011;6(5):41. DOI: https://doi.org/10.5539/ijbm.v6n5p41

Yelboğa A. Validity and reliability of the Turkish version of the job satisfaction survey (JSS). World Applied Sciences Journal. 2009;6(8):1066-72.

Shahzad S, Begum N. Urdu translation and psychometric properties of the job satisfaction survey (JSS) in Pakistan. The International Journal of Educational and Psychological Assessment. 2011;9(1):57-74.

Van Saane N, Sluiter JK, Verbeek J, Frings‐Dresen MH. Reliability and validity of instruments measuring job satisfaction—a systematic review. Occupational medicine. 2003;53(3):191-200. DOI: https://doi.org/10.1093/occmed/kqg038

Kennedy I. Sample size determination in test-retest and Cronbach alpha reliability estimates. British Journal of Contemporary Education. 2022;2(1):17-29. DOI: https://doi.org/10.52589/BJCE-FY266HK9

Belias D, Koustelios A. Organizational culture and job satisfaction: A review. International review of management and marketing. 2014;4(2):132-49.

Asfaw AM, Argaw MD, Bayissa L. The impact of training and development on employee performance and effectiveness: A case study of District Five Administration Office, Bole Sub-City, Addis Ababa, Ethiopia. Journal of Human Resource and Sustainability Studies. 2015;3(04):188. DOI: https://doi.org/10.4236/jhrss.2015.34025

Abdullah S, Ismail I, Nor SSM, Abd Wahab F. Reliability of Knowledge, Attitude and Practice (KAP) Questionnaire on Tuberculosis among Healthcare Workers (HCWS). International Medical Journal. 2014;21(2).

Roy R, Sukumar GM, Philip M, Gopalakrishna G. Face, content, criterion and construct validity assessment of a newly developed tool to assess and classify work–related stress (TAWS–16). Plos one. 2023;18(1):e0280189. DOI: https://doi.org/10.1371/journal.pone.0280189

Nanjundeswaraswamy T. Development and validation of job satisfaction scale for different sectors. International Journal for Quality Research. 2019;13(1):193. DOI: https://doi.org/10.24874/IJQR13.01-12

Published

01-01-2024

Issue

Section

Articles

How to Cite

1.
Amer K, Elbahloul M, Alhddad O, Shenaisheh S, Almajdoub O. Validity of questionnaire regarding job satisfaction among the workers in Misurata medical center: as important research tool in healthcare management and community medicine. . LJMR [Internet]. 2024 Jan. 1 [cited 2024 Nov. 24];18(1):101-1. Available from: https://ljmr.ly/index.php/ljmr/article/view/145